Privacy Policy

We may collect information you provide when you contact us, request services, submit an online form, communicate with our investigators, or enter into a business relationship with us. This may include your name, contact information, billing information, information related to a legal matter, and other information necessary to provide investigative services.

Our website may also automatically collect limited technical information, such as your IP address, browser type, device information, and website activity. Cookies and similar technologies may be used to improve website functionality, security, and performance.

Information may be used to:

• Respond to inquiries and service requests;

• Conduct authorized investigations;

• Locate individuals, witnesses, assets, and vehicles;

• Perform background, surveillance, fraud, financial, workers' compensation, and litigation investigations;

• Prepare investigative reports and provide consulting or testimony;

• Process payments and maintain business records;

• Communicate with clients and authorized representatives;

• Protect our website, clients, employees, and business; and

• Comply with applicable laws and legal requirements.

Confidentiality is a fundamental part of our business. Access to client and investigative information is limited to individuals who have a legitimate need to access it.

Information may be disclosed when authorized by the client, necessary to perform contracted services, required by law or court order, or otherwise permitted by applicable law. Depending on the assignment, information may be shared with attorneys, courts, law enforcement, investigators, consultants, service providers, or other authorized parties.

Our investigations may involve sensitive personal, financial, legal, employment, property, or other information concerning clients and individuals relevant to an investigation. Information may be obtained from public records, lawful databases, publicly available sources, witnesses, and other legally permitted sources.

ACE Investigations uses information only for legitimate investigative, contractual, legal, or business purposes and in accordance with applicable law.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal and investigative information from unauthorized access, disclosure, alteration, or destruction. However, no electronic system or method of communication can be guaranteed to be completely secure.

We retain information only as long as reasonably necessary for investigative, business, contractual, legal, regulatory, and recordkeeping purposes. When information is no longer required, it may be securely deleted or destroyed in accordance with our records-management practices.

Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction, or deletion of certain information. Investigative records may be subject to legal restrictions, confidentiality obligations, or other exceptions.

Our website may contain links to third-party websites. ACE Investigations is not responsible for the privacy or security practices of those websites. We encourage you to review their individual privacy policies.

We may periodically update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable law. Updates will be posted on this page with a revised Last Updated date.

If you have questions regarding this Privacy Policy or how ACE Investigations & Recovery, LLC handles personal information, please contact us:

ACE Investigations & Recovery, LLC
North Carolina
Phone: 336-904-2338
Email: arsinvestigations02@gmail.com
Website: aceinvestigationsandrecovery.com

This Privacy Policy is intended as general website privacy information and should be reviewed by qualified legal counsel to ensure compliance with applicable North Carolina and federal laws and ACE Investigations' actual data practices.